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HKU ICB

PgDip in Product Innovation and Service Design (PISD)

PgDip in Product Innovation and Service Design

Mode and Schedule

Part-time Weekend Mode, with one intensive module on a weekend (Saturday and Sunday) each month, the entire programme is completed in approximately 18 months.

Location

All students will attend the Inauguration Ceremony-cum-Residential Workshop, Final Project and Graduation Ceremony in Hong Kong. After that, the modules will then be held in five learning centres in Beijing, Shanghai, Shenzhen, Guangzhou, and Chengdu respectively. To enhance students' learning experience and create an enriching communication and sharing platform, the Institute will make appropriate arrangements for students to attend classes at different learning centres.

Medium of Teaching

Putonghua, supplemented with English.

From Innovation to Incubation - Full Chain Empowerment

PISD

Steve Jobs, Musk, Lei Jun ...... What do these innovative giants who lead the global business trend have in common? They are product gods, pursuing the perfect fusion of ultimate user experience and business value; they are good at Think Different, breaking through the boundaries of innovation with the ‘First Principle’; they received the enlightenment of entrepreneurship at an early stage, and have made many attempts on the way of entrepreneurship to promote the progress of science and technology, humanities, business and society through their own efforts. Through their endeavours, they promote the progress of science and technology, humanities, business and society.

The key to business success lies in value creation, and products and services are the core of value creation. pisd programme focuses on the construction of product thinking and business strategy innovation, exploring innovation opportunities from the accurate insight into user needs and market trends, and supplemented with the effective integration of experience, service, brand, technology and business model, to continuously improve the innovation ability of managers and the market competitiveness of enterprises.  

PISD Core Pyramid

The PISD programme helps students to achieve innovative breakthroughs based on ‘Design, User and Experience Thinking’, which goes beyond the scope of products or services to provide students with a systematic analytical and problem-solving thinking framework in the business world. Product Thinking is not only for product managers or product related personnel, it is a creative and comprehensive problem solving mindset. Whether it is design and management in the product field, or interaction between marketing and users in the market field, it requires a holistic understanding of user value, product value and business value.

Programme Highlights

1. Learn the innovation method from 0 to 1 and build a comprehensive innovation management system.
2. Enhance the ability of design experience thinking, insight and lead the market demand.
3. Build a sustainable business strategy based on product and service innovation.

student journey

 

Programme Content

  • Inauguration Ceremony-cum-Residential Workshop
  • User Study in Persona and Scenario
  • Experience Strategy and Service Innovation
  • AI and Digital Intelligence: Application and Experience Optimisation
  • Concept Prototyping and Design
  • Value Opportunity Analysis: Product and Service Positioning
  • Creativity and Business Breakthrough Strategy
  • Brand Commitment and Value-added Services
  • Innovation and Business Models
  • Product Planning and Life Cycle Management
  • Startup Financial Planning and Innovation Risk Management
  • Final Project

Teaching Members’ Qualifications

This programme is designed to combine theory and practice, and all faculty members are professional leaders in the field of innovation development. In addition to senior professors from the University of Hong Kong, the programme will also include overseas and domestic industry elites from different backgrounds, such as Intel, Samsung Electronics, Apple Computer, Microsoft, Tencent, Alibaba, Harvard University, Cambridge University, Stanford University, General Electric, Siemens, 3M, Samsung, Lenovo, HSBC, Cathay Pacific, Huawei Technologies, international law firms, etc. The faculty will introduce the world's newest design thinking tools to the students and help them become more competitive in the field of products and services through case studies.

Teaching Members
Yu Hsiu Li

李毓修先生
Mr Yu Hsiu Li

Part-time Lecturer; Principal Senior Design Manager at Microsoft China; former Head of Digital User Experience at Volkswagen Group Innovation Center Asia; Master of Science (Human-Computer Interaction) at Indiana University Bloomington, US

Hsien-Hui Tang

唐玄辉教授
Prof Hsien-Hui Tang

Part-time Lecturer; Full Professor and Senior Doctoral Fellow, Department of Design, National Taiwan University of Science and Technology; Director, UXPA China; Chief Research Specialist, X Thinking Institute

Tim Pan

潘天佑博士
Dr Tim Pan

Adjunct Associate Professor; Former Senior Director, Microsoft Research Asia; PhD in Electrical Engineering, Washington University in St. Louis, USA

Sidney Tam

谭国韬博士
Dr Sidney Tam

Part-time Lecturer; Executive Director & CEO; Reanda Consulting (HK) Ltd; PhD in Engineering, University of Warwick, UK

Huihui Li

李徽徽先生
Mr Huihui Li

Adjunct Associate Professor; Non-Executive Board Director of Fortune 500 and Public Listed Firms, Expert Partner of Private Equity Venture Capital Firms; MBA Cambridge University

Shih-wei Fang

方世伟先生
Mr Shih-wei Fang

Adjunct Professor; Chairman of PolarChat Consulting Limited; Former CEO of PONY Greater China; Former Vice President and Chief Marketing Officer (CMO) and Director of the Executive Committee, Li Ning Group

Vincent Wang

汪志谦先生
Mr Vincent Wang

Adjunct Associate Professor; Managing Director and Principal Consultant of Verite Consulting International Limited; Master of Business Administration in EMBA of Political Science University

Sopio Zheng

郑雷先生
Mr Sopio Zheng

Part-time Lecturer; Managing Director (China) of Business Models Inc.; Chief Product Officer of BMI Xingyuan Consulting; 8 Red Dot Design Awards and 1 iF Design Award Winners

TC Chan

陈迪凡先生
Mr TC Chan

Part-time Lecturer; Head of Service Design at Tsinghua University's Art and Technology Innovation Base, former Smart Terminal Designer at Vivo Mobile Communications (Shenzhen) Limited and former Director of Tencent's User and Market

Charleston Sin

冼超舜博士
Dr Charleston Sin

Part-time Lecturer; PhD in Management Sciences at The University of Waterloo in Canada; Executive Director of the MIT Hong Kong Innovation Node; Board of Directors of Hong Kong Cyberport Management Company

Albert Yuan

袁为先生
Mr Albert Yuan

Part-time Lecturer; Former General Manager, Greater China, TE Connectivity, Former General Manager, Marketing, General Electric China; MBA, Ivey Business School, University of Western Ontario, Canada

Michael Tong

唐之杰先生
Mr Michael Tong

Part-time Lecturer; Chief Marketing Officer at RaceFit International

Programme Features

  • Nurture the best entrepreneurs, start-ups, Chief Product Officers (CPOs) and Chief Experience Officers (CXOs) by building a complete innovation management system.
  • Extend from ‘Design Thinking’ to ‘Experience Thinking’ to understand potential and unknown customer needs (Latent Needs).
  • Through cross-sectoral collaboration among government, industry, academia and research, integrate products, services, technology and humanities into the core competitiveness of enterprises and the key to the second curve.
  • Cultivate innovative and entrepreneurial talents with a global mindset, and create a high-style business model that creates both economic value and social impact.

 

Learning Journey

Learning Journey
Learn More》     Elective Modules     Enterprise Study

 

Suitable for

This programme is suitable for all strategic decision-making management, CEOs, CMOs, creative directors, innovation leaders (design VPs, product VPs), senior executives from traditional service industries, business consultancies and even for small and medium-sized business start-ups facing innovation challenges.


Intended Learning Outcomes

  • Learn to start with creative ideas and systematically implement them through planning and testing.
  • Understand the relationship between product, service, digitalisation and experience and better understand the position of different stakeholders (product, marketing, customer, management) to achieve better communication results.
  • Systematically analyse the background and psychology of the target users, focusing on market pain points and needs, with the user experience as the main objective, to provide users with the best value for money.
  • Lead the direction of the business, using creativity, innovation, and creativity to drive the growth of the second curve of the business.
  • Develop innovative thinking and enhance the ability to analyse value opportunities in products and services to seize better work opportunities.
  • Systematically analyse market prospects, create your own entrepreneurial projects, design appropriate internal management processes, and integrate risk and uncertainty management into the innovation process.

Alumni

Previous students of this programme came from various companies including: Tencent Technology, Alibaba, Alipay, Lenovo, Xiaomi, Qihoo 360, Cisco China, IBM, Air Canada, China Mobile, SAIC Finance, SIMIT, Wanda Group, Coastal City Group, China Ocean Property, Shanghai Jahwa, LEGO, New Oriental Education Group, Vipshop, Tang Consulting, Wasu Media, Hc360.com, Baofeng.com, Purcotton, etc.


Graduation Certificate

Postgraduate Diploma in Product Innovation and Service Design

Upon completion of the "Residential Workshop", 10 compulsory modules and the "Final Project", and after passing the evaluation, students will be awarded the "Postgraduate Diploma in Product Innovation and Service Design" by the University of Hong Kong at the postgraduate level.


Testimonials 

"Studying again after nearly two years of working, not only did I have more clarity in my career expansion, but most importantly, I met more and better teachers and students in different fields and learned more and better knowledge from everyone, which is helpful to me in my future life planning and my behaviour. Once again, I would like to thank all the teachers and every one of my classmates, and especially all the students in IPSD BJ7 for their support and encouragement!"

张鹏 (PISD BJ7) —资产管理公司 副总

"When I think of innovation, I always think of risk-taking, but shouldn't there be a systematic theory and method for innovation? It was with this question in mind that I came to HKU Institute for China Business. During the learning journey, the teachers used inspiring teaching methods to help us break out of our old thinking patterns and frameworks and made me realise that learning should involve more questioning and reflection, a process that allows us to better break through and innovate, and better understand the latest theories and practices on innovation."

王加胜 (PISD SH10) —上海蒙特梭利教育集团 创始人、蜗牛慢爬品牌管理公司 创始人

"The biggest change for a marketer in studying PISD is that when you start to have a product mindset and are able to better integrate front-end marketing ideas and needs with back-end product development, you will find that product innovation happens more quickly, marketing plans are more effective in converting users, and many of the previous situations where communication between departments failed or repeatedly hit a wall become less likely to happen. As for me who is ready to invest in my own business, it has helped me to have a clearer direction in choosing products and projects, and my teacher's guidance has helped me to think more deeply and comprehensively about the problem and reduce the risk. ”

郑婷婷 (PISD SZ9) — 广州宝洁有限公司消费者洞察部 市场研究总监

"After taking the first class of the Product Innovation and Service Design programme, I found it the best investment I have ever made. I wanted to learn more about the market, the laws of business, how to do user research, how to use design thinking to design my own products, optimise the user experience, and how to reduce costs and iterate on my products quickly. The Product Innovation and Service Design programme was the perfect fit for my needs. During my time at the HKU Institute for China Business (HKU ICB), I have gradually identified and established my future career direction - parent-child music education. After my study with the HKU ICB, I am planning to continue my studies in music education next year to enrich my professional knowledge. Meanwhile, offline, I have started to work with major theatres to organise concerts and music salons. My motto is: Learning by doing. I thank the HKU ICB for making me grow and become more determined, and for turning me from a freelancer to an entrepreneur!"

邓愉儿(PISD BJ5) —音乐教育家

"After taking the first class of the Product Innovation and Service Design programme, I found it the best investment I have ever made. I wanted to learn more about the market, the laws of business, how to do user research, how to use design thinking to design my own products, optimise the user experience, and how to reduce costs and iterate on my products quickly. The Product Innovation and Service Design programme was the perfect fit for my needs. During my time at the HKU Institute for China Business (HKU ICB), I have gradually identified and established my future career direction - parent-child music education. After my study with the HKU ICB, I am planning to continue my studies in music education next year to enrich my professional knowledge. Meanwhile, offline, I have started to work with major theatres to organise concerts and music salons. My motto is: Learning by doing. I thank the HKU ICB for making me grow and become more determined, and for turning me from a freelancer to an entrepreneur!"

王茂林 (PISD SZ8) —深圳市金大智能创新科技有限公司 董事长

Fees and Charges

Application fee

500 RMB

Tuition fee

118,000 HKD

Meals and travel expenses

Students are responsible for their own accommodation and transportation during the programme. If the Inauguration Ceremony-cum-Workshop is held offline, accommodation during the period will be arranged by the Institute and the costs will be covered accordingly.

Programme Enquiries

  • Beijing

Becky Yang - (010) 6596 9976

  • Shanghai

Carson Zhang - (021) 6841 1257

  • Shenzhen
Grace Liu - (0755) 2360 9717
  • Guangzhou
Bella Wei - (020) 2206 0512
  • Chengdu
Louis Cheng - (028) 8445 6528